Position: Sales Team Manager
Package: £20,600 - £25,000 + OTE Bonus + Benefits
We are looking for a team Manager to come and work within one of our call centre teams. You will be responsible for leading the team to success by motivating, encouraging, training and developing your team. Your typical management duties will include completing team administration, setting daily objectives, carrying out quality control checks, coaching team members and leading meetings. You will continually develop your knowledge and skills and will be given the chance to prove yourself in a management position in one of the most exciting and innovative consumer finance companies in the UK.
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Position: Trainee Manager
Package: £17,000 - £20,000 + 30% + Benefits
Your typical management duties will include completing team administration, setting daily objectives, carrying out quality control checks, coaching team members and leading meetings. You will also deputise in your manager's absence. After a period of time you will be moved to another Assistant Manager position elsewhere in the business or be assigned to a special project team to further develop your skills. You continually develop your knowledge and skills and will be aiming to achieve a full management position in one of the most exciting and innovative consumer finance companies in the UK.
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Position: Debt Management Caseworker
Package: £14,500 - £15,500 + Bonus + Benefits
In our rapidly increasing Debt Management department you will answer calls from customers facing difficulties with debts, you will then conduct an in-depth personal and financial “fact find” recommend and explain the best route out of debt and leave them feeling satisfied with the service we provide.
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Position: Debt Management Support Officer
Package: £14,500 - £15,500 + Bonus + Benefits
In our expanding Debt Management team you will answer inbound calls from our existing customers to resolve queries, take responsibility for logging correspondence onto the system and prepare outbound post and draft paperwork for our clients.
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Position: Inbound Call Centre Operators
Package: £15,000 + 30% Bonus + Benefits
As the first point of contact for our customers you will take new applications over the phone for our loan and credit card brokerage service. You will be focussed on selling our service to prospective customers in our ever-expanding inbound sales call centre.
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Position: Customer Services Sales Advisors
Package: £15,200 - £16,400 + Bonus + Benefits
Within the customer services department you will be responsible for assisting our customers over the phone and ending the call knowing that you have done your utmost to leave them satisfied. Calls are not heavily scripted so you will have to be able to think on your feet and deal with a number of situations including general queries, handling complaints and diffusing difficult situations.
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