Position: Debt Management Caseworker
Package: £14,500 - £15,500 + Bonus + Benefits
In our rapidly increasing Debt Management department you will answer calls from customers facing difficulties with debts, you will then conduct an in-depth personal and financial “fact find” recommend and explain the best route out of debt and leave them feeling satisfied with the service we provide.
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Position: Debt Management Support Officer
Package: £14,500 - £15,500 + Bonus + Benefits
In our expanding Debt Management team you will answer inbound calls from our existing customers to resolve queries, take responsibility for logging correspondence onto the system and prepare outbound post and draft paperwork for our clients.
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Position: Inbound Call Centre Operators
Package: £15,000 + 30% Bonus + Benefits
As the first point of contact for our customers you will take new applications over the phone for our loan and credit card brokerage service. You will be focussed on selling our service to prospective customers in our ever-expanding inbound sales call centre.
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Position: Customer Services Sales Advisors
Package: £15,200 - £16,400 + Bonus + Benefits
Within the customer services department you will be responsible for assisting our customers over the phone and ending the call knowing that you have done your utmost to leave them satisfied. Calls are not heavily scripted so you will have to be able to think on your feet and deal with a number of situations including general queries, handling complaints and diffusing difficult situations.
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